Telephone 018 285 1000 / 0861 SAFRICOM

User Agreement - Terms and Conditions

Attention all Users of the Safricom website.

Read this User Agreement first before you, the User, access and use any information, content, product or service of the Saficom website.

By accessing and using any information, content, product or service of the Safricom website and Safricom you, the User, agree to abide by and be bound to the Terms and Conditions described herein and by all the Terms, Conditions, Policies, Laws, Regulations and Rules incorporated herein.

If you the User do not agree with any of the aforementioned or decline to abide by and accept any of the aforementioned, please do not access and use any information, content, product or service of the Safricom website and of Safricom.

Introduction to Usage

You, the User, must be aware that this User Agreement, with the Terms, Conditions, Policies, Laws, Regulations and Rules contained herein, constitutes your legal, binding and enforceable obligations to Safricom.

You, the User, must be aware that the Terms, Conditions, Policies, Laws, Regulations and Rules contained herein apply to the utilization of Registered Users and other Users of the information, contents, products and services of the Safricom website and do not, in any way or by any means, change or alter the Terms and Conditions of any other Contract or Agreement that you, the User, has with Safricom, its directors, shareholders, employees, agents, Third Party Service Providers, and other affiliates.

You, the User, warrant that by accessing and using any information, content, product or service of the Safricom website and Safricom you are lawfully able and in a position to accept the Terms, Conditions, Policies, Laws, Regulations and Rules contained herein.

By accessing and using any information, content, product or service of the Safricom website and of Safricom you, the User, warrant that in the case of you, the User, representing another entity you, the User, are authorized by the entity to do so, and that you are lawfully able and in a position to accept the Terms, Conditions, Policies, Laws, Regulations and Rules, contained herein, on behalf of the entity.

By accessing and using any information, content, product or service of the Safricom website and of Safricom you, the User, warrant that you do so at your own choosing and at your own risk.

You, the User, are responsible for providing, servicing and maintaining your own hardware, software, other equipment, Internet services and telecommunication lines in order for you, the User, to access and utilize the information and the contents of the Safricom website and any product or service offered by Safricom.

User Information and Privacy Policy

Safricom is committed to protecting the privacy of all Users of any information, content, product or service of the Safricom website and of Safricom.

For more detailed and complete information all Users please read the Privacy Policy on the Safricom website.

You, the User, acknowledge that you have read the Privacy Policy of Safricom on the Safricom website and that you, the User, are comfortable with the content thereof and accept the Privacy Policy, and thereby understand the use and disclosure of personal information, as in the manner explained in the Privacy Policy and as updated from time to time.

Disclaimer and Limitation of Liability Introduction

The use of all Safricom website and Safricom information, content, images and flashcards is at the sole risk of all Users.

Disclaimer and Limitation of Liability Continue

Safricom, its directors, shareholders, employees, agents, Third Party Service Providers, and other affiliates do not warrant, guarantee or assume any responsibility that:

the information, content, images or flash cards, on the Safricom website or provided by Safricom is complete, accurate, adequate, current, correct or reliable, or may be used for any purpose other than for business and service related reference, or that any results may be obtained from using the information, content, images or photos;

the information, content, images or photos are free of faults, errors, defects, omissions, viruses or anything which may change, damage, erase or add to the software, data or equipment of any User;

the content or availability of information contained in the Safricom search index or directory is complete, accurate, adequate, current, correct or reliable;

faults, errors, defects or omissions in Safricom website will be corrected;

the information, content, images or flash cards of Safricom website or Safricom is free from virus infections or any other software or anything else that has damaging, contaminating and destructive properties.

AS IS and AS AVAILABLE and other Disclaimer and Limitation of Liability

The information and content on the Safricom website or provided by Safricom may not be regarded as any recommendation or endorsement by Safricom for any purpose with respect to any person, product or service.

Without limiting the foregoing, Safricom website is provided to you, the User, on an AS IS and AS AVAILABLE basis.

The Safricom website is for the personal use of Users only and Safricom, its directors, shareholders, employees, agents, Third Party Service Providers, and other affiliates make no representation or warranty of any kind, expressed or implied, including, but not limited to, any warranties of merchantability, satisfactory quality, fitness for a particular purpose, or non-infringement.

In no event will Safricom, its directors, shareholders, employees, agents, Third Party Service Providers, and other affiliates be liable to you, the User, or any other person for any direct, indirect, incidental, special, punitive or consequential damages, including any loss of business or profit, arising out of any use, or inability to use, the information on the Safricom website or the information as provided by Safricom.

You, the User, will be responsible for the entire cost of all necessary repairs, services or corrections to any hardware or software or related item due to the use of the Safricom website or information or content provided by Safricom.

You, the User, will exercise and rely solely on your own skill and judgment in the use and interpretation of the information and content available on the Safricom website or provided by Safricom.

You, the User, are responsible to ensure that your use of any of the content and information on the Safricom website or provided by Safricom comply with all applicable legal requirements of your geographic location, geographic area or applicable home country.

The limitation of liability contained in this User Agreement will apply to the fullest extent permitted by the aforementioned applicable laws.

Ownership of the Safricom Website and Safricom Products and Services

The Safricom website is owned by Safricom.

Unless otherwise indicated or described, all of the information and contents featured or displayed on the Safricom website, including, but not limited to, text, data, information, graphics, illustrations, photographic images, moving images, flash cards, sounds, software, photos and the selection and arrangement thereof, is owned by Safricom or its Third Party Service Providers.

All elements of the Safricom website and all Safricom information and content are protected by copyright, trademarks, trade dress, moral rights and other laws that related to the protection of intellectual property.

Usage of the Safricom Website and Safricom Products and Services

You, the User, may only use the information and the contents of the Safricom website or Safricom for your own internal purposes and for the intended use and not for any other purposes or use not related to your business with Safricom.

You, the User, realize that the unauthorized use of the information and the contents of the Safricom website or Safricom violate several laws such as copyright laws, trademark laws, publicity laws, privacy laws, as well as applicable communications laws, statues and regulations.

You, the User, may not transfer all or any of your rights or obligations with the Safricom website or Safricom to any other person or legal entity.

The copyright to all the content and information of the Safricom website and Safricom is owned by Safricom and its affiliates and Third Party Service Providers.

You, the User, are specifically prohibited from copying, re transmitting, reproducing, publishing, distributing or selling any of the information and the contents of the Safricom website or Safricom.

You, the User, are specifically prohibited from using the information and the contents of the Safricom website or Safricom in any way to directly or indirectly compete with the Safricom website or Safricom.

You, the User, are specifically prohibited from commercially exploiting and using the information and the contents of the Safricom website or Safricom.

You, the User, may not edit, add to, delete or change any copyright, trademark or any other proprietary notice or sign on any information or content of the Safricom website or Safricom.

You, the User, are specifically prohibited from using any data mining software, robots or any other similar data and information gathering methods or data and information extraction technologies.

You, the User, are specifically prohibited from changing, manipulating or in any way displaying the Safricom website or any information or content of the Safricom website or Safricom by utilizing framing or any other navigational technology.

You, the User, agree to and warrant that you, the User, will comply with all the applicable rules, laws and regulations, including, without limitation, those relating to the World Wide Web, the Internet, information, content, images, photos, flash cards, graphics, data, sound, music, e-mail, trademarks, copyright, privacy and the transmission of technical data and related information exported from South Africa or the country or geographic area in which you, the User, resides.

Safricom reserves the right to, at any stage or time, and at its own sole discretion, group Users into different classes using any criteria that Safricom deem fit and appropriate.

The amount of content and amount of information of the Safricom website and Safricom which may be available to User may, from time to time, be less or may be more or may be changed or may be limited.

Copyright Infringements

Safricom has the right to, at any stage or time, and at its own sole discretion, legally pursue any User who infringes on the intellectual property rights of Safricom or any of its Third Party Service Providers.

Termination

Safricom may at any time terminate this User Agreement by notice to you, the User, with immediate effect and without the need to give any reason.

Termination of this User Agreement automatically terminates your right to access or use the Safricom website, but will not affect any right accrued to either party under this User Agreement prior to such termination.

Links and Hyper links

Without the express written permission of Safricom, Safricom prohibits any User or other party to utilize a Safricom website or Safricom logo or any other proprietary graphic, information or content to link to the Safricom website.

Safricom, it’s Third Party Service Providers and Affiliates do not, in any way or form, endorse any website accessible by hyper link from the Safricom website.

Safricom, it’s Third Party Service Providers and Affiliates do not, in any way or form, take responsibility for or guarantee the quality, reliability or nature of the content and information of any website accessible by hyper link from the Safricom website.

Once you, the User, leave the Safricom website the terms, policies and agreements of Safricom website and Safricom are no longer applicable to you, the User.

Safricom advises you, the User, to converse yourself with the applicable terms, policies and agreements of any hyper linked website that you, the User, visits.

Safricom, it’s Third Party Service Providers and Affiliates do not, in any way or form, take responsibility for you, the User, having commercial relations, affiliations, relations or communication with any third party, affiliate or any other party found through the hyperlinks of the Safricom website.

Safricom, it’s Third Party Service Providers and Affiliates do not, in any way or form, take responsibility for you, the User, having commercial relations with a third party, affiliate or any other party found through the hyperlinks of the Safricom website and that result in you, the User, paying for products or services.

Safricom, it’s Third Party Service Providers and Affiliates do not, in any way or form, take responsibility for you, the User, having commercial relations with a third party, affiliate or any other party found through the hyperlinks of the Safricom website and that result in you, the User, suffering a loss or damage or incurring fees, costs or liabilities that can’t be paid or settled.

Changes to the User Agreement

Safricom reserves the right to, at any stage or time, and at its own sole discretion, change or remove any of the terms and conditions or provisions contained in the User Agreement and as available on the Safricom website.

Safricom reserves the right to, at any stage or time, and at its own sole discretion, change or remove the Privacy Policy or any other relevant policy on the Safricom website.

Safricom reserves the right to, at any stage or time, and at its own sole discretion, change, add to, delete, remove or modify the contents, or any function, aspect of feature, or the presentation, of the Safricom website.

Safricom reserves the right to, at any stage or time, and at its own sole discretion, change the hours of availability and any equipment (hardware or software) needed for access the Safricom website for use.

Changes to the User Agreement of Safricom will be effective immediately upon updating the relevant page on the Safricom website.

Once changes are made and a newer version of the User Agreement is posted on the Safricom website, Safricom will revise the Last Updated Date at the top of the User Agreement.

Once the posting of the revised User Agreement and the renewal of the Last Updated Date have taken place all changes will be effective immediately, after which the use of the Safricom website, by any User, will constitute a User’s acceptance of all such modifications, changes or additions to the User Agreement.

Entire Agreement

You, the User, agree, understand and accept that this User Agreement is the entire agreement between the Safricom website and Safricom and you, the User, with respect to the subject matter, content and information hereof, and supersede all other written or oral agreements and representations, and any provisions in any documents sent by either party to the other, with respect to such subject matter, content and information as contained herein.

Indemnification

You, the User, agree to defend, indemnify and hold us Safricom, it’s directors, shareholders, employees, agents, Third Party Service Providers, and other affiliates harmless against any liabilities, damages, claims, costs and expenses (including, but not limited to, reasonable legal costs) arising out of or related to any contents or information of the Safricom website and Safricom that you, the User, transmits, stores, or posts on or through the Safricom website or by any other means.

You, the User, agree to defend, indemnify and hold us Safricom, it’s directors, shareholders, employees, agents, Third Party Service Providers, and other affiliates harmless against any liabilities, damages, claims, costs and expenses (including, but not limited to, reasonable legal costs) arising out of or related to you, the User, using or having an inability to use the Safricom website or any other product or service rendered through the Safricom website and by Safricom.

You, the User, agree to defend, indemnify and hold us Safricom, it’s directors, shareholders, employees, agents, Third Party Service Providers, and other affiliates harmless against any liabilities, damages, claims, costs and expenses (including, but not limited to, reasonable legal costs) arising out of or related to you, the User, breaching the User Agreement, any other agreement, policy or warranty contained herein and applicable to the Safricom website and Safricom.

You, the User, agree to defend, indemnify and hold us Safricom, it’s directors, shareholders, employees, agents, Third Party Service Providers, and other affiliates harmless against any liabilities, damages, claims, costs and expenses (including, but not limited to, reasonable legal costs) arising out of or related to you, the User, using the contents and information of the Safricom website and Safricom in an unauthorized manner.

You, the User, agree to defend, indemnify and hold us Safricom, it’s directors, shareholders, employees, agents, Third Party Service Providers, and other affiliates harmless against any liabilities, damages, claims, costs and expenses (including, but not limited to, reasonable legal costs) arising out of or related to you, the User, violating the copyright laws, trademark laws, privacy laws, publicity laws and all other applicable laws, rights, rules and regulations contained herein and applicable to the Safricom website and Safricom.